All authorized exchange items must receive an RA # by LeftCoastThreads.com prior to returning any products, items must be returned in a new, unworn, and unwashed condition. Original tags must be attached to the product. All returns must include the original invoice with the RA# provided by Left Coast Threads written on it and the reason for the return. We only offer exchanges and do not refund orders by Credit Card or Pay Pal.
If you were to receive a defective item, you must notify us within 5 business days of when you received the product to qualify for an exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.
Once you receive an authorization email for returning your items, you must then ship the returning items back to us within the 10 business days to receive an exchange or the refund becomes null and void. We do not provide the funds for the return postage. Any exchange is subject to a 15% restocking fee and the purchaser must pay shipping both ways on exchanges.
We do not accept returns or exchanges on the following categories: Swimwear, Footwear, and Sunglasses.
We do not refund shipping costs on returns and or exchanges, unless there was an error on our behalf. Returns must be sent back by USPS ground and we refund up to $6.99 on postage. Invoice number must be written on the outside of the package.
If you cancel your order within 10 business days of your original order date, you will be charged a 20% restocking fee.
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